b'Remember that feedback is a gift.Build on the positive and be open to the negative its an opportunity to fix the situation andbuild a stronger customer relationship. ATS conducts a Voice of the Customer (VOC) survey twice a year to allow our customers to tell us what they think.Here are just a few of the comments we hear from our engaged customers. The team is always onI am extremelyIm very impressed with the top of tasks, proactivelypleased at the relationshipmonthly metric reporting, communicating, andour teams have developed results, and communication extremely easy to work with.and often have my team useat the site.We are always ATS as a resource. notified when requestsare complete. We continue to build ourAs a result of the currentATS understands partnership and align to driveperformance, we areour needs and what efficiencies in the plant.already in the processit is important for of looking to expand toour success.other factories. The significance of the Engage CustomersATS employees feel valued and engaged in pillar cannot be overlooked.Withoutthe customers business.We strive toward customers, ATS doesnt have a reason tocommon goals, work together to overcome exist.However, its important to rememberobstacles, and celebrate each others that there are levels of engagement.Yousuccesses.This makes for a much more could go to work in a customer facility,fulfilling experience and the customers see simply do your job, and leave at the endthe benefits ATS brings to their business.of the day.At ATS, we strive to build aTogether, this helps ensure long-term different environment, one where there is aprofitability and growth for both companies.true partnership.37'