b'? WHAT DOES ENGAGE CUSTOMERS MEAN?It refers to the ongoing interactions with our customer throughout the lifecycle of our relationship, starting from the first contact by marketingandsales,throughunderstandingtheirbusiness,to delivering results every day. FIRST UNDERSTANDINGDELIVERING RESULTSCONTACT THEIR BUSINESSWhether you are in a position that has direct contact with our customers or in a support function, each of us plays a vital role in making the customers success our success. There are many benefits to having a strong partnership.It creates a cohesive team environmenta place where people want to come to work and strive toward a common goal.Engaged customers are also more likely to recommend ATS to others, leading to increased revenue and growth.Each of us plays a vital role in making a customers success our success!35'